Hendeaux Coaching

Privacy Policy

Last updated: January 2026

1. Information We Collect

When you create an account, we collect your name, email address, and profile information you choose to provide. We also collect payment information through our payment processor (Stripe) when you purchase a product or an explicitly offered continuity plan.

When you use the community features, we store the content you post, including comments, threads, and direct messages.

When you explicitly consent to save a coaching intake, we store the answers and observations you submit, including wellness-sensitive information, plus a derived context packet used to help a coaching agent understand your goals, constraints, and support boundaries. Anonymous intake results are not stored by the intake service unless you choose to save them.

2. How We Use Your Information

We use your information to:

  • Provide and maintain your account
  • Provide consented coaching context to bounded coaching-agent workflows
  • Process payments and manage paid access where applicable
  • Send you newsletters and notifications (with your consent)
  • Provide community features and direct messaging
  • Respond to your inquiries via the contact form

3. Third-Party Services

We use the following third-party services:

  • Clerk — Authentication and account management
  • Stripe — Payment processing
  • Resend — Email delivery
  • Calendly — Appointment scheduling
  • Crisp or Tawk — Live chat when configured
  • Railway — Website hosting
  • Neon — Database hosting

4. Data Retention

We retain your account data for as long as your account is active. You can delete your account at any time from your profile page, which will anonymize your data and remove your authentication credentials.

5. Your Rights

You have the right to:

  • Access your personal data
  • Update or correct your information
  • Request deletion or anonymization of account data where applicable
  • Unsubscribe from emails at any time
  • Opt out of email notifications

6. Contact

For privacy-related questions, please use the contact form on our website.